Thank you for choosing CustomPartyWear. We aim to provide a seamless shipping experience for our customers. Please review our Shipping Policy below.
Shipping Methods and Timelines
(a) Shipping Methods: We offer various shipping methods to accommodate different delivery needs, including standard shipping, expedited shipping, and international shipping. The available shipping options will be displayed at checkout.
(b) Shipping Timelines: The delivery timeframe depends on the shipping method selected and the destination. Please note that delivery times are estimates and may vary based on factors beyond our control, such as customs processing, weather conditions, or carrier delays. We strive to fulfill and ship orders promptly, usually within 1-3 business days after the order is placed, unless otherwise stated.
(c) Tracking Information: Once your order is shipped, we will provide you with tracking information, if available, to track the status of your shipment.
Shipping Rates
(a) Calculation: Shipping rates are calculated based on various factors, including the shipping method, package weight, dimensions, and destination. The shipping cost will be displayed at checkout before you complete your purchase.
(b) Free Shipping: We may offer free shipping promotions from time to time, subject to certain conditions, such as a minimum order value or specific geographic regions. Please refer to our website or promotional materials for details.
Shipping Restrictions
(a) Geographic Limitations: We currently ship to United Kingdom, Europe and United States of America. If your location is not within the shipping destinations specified, we regret that we cannot fulfill your order at this time.
(b) Customs and Duties: For international shipments, please note that customs duties, taxes, or import fees may be imposed by the destination country's customs authorities. These charges, if applicable, are the sole responsibility of the recipient and are not included in the product or shipping costs paid to CustomPartyWear. It is recommended that you check with your local customs office for more information about potential charges.
Order Tracking and Delivery
(a) Order Status: You can track the status of your order by using the tracking information provided after shipment. Please allow some time for the tracking information to be updated by the carrier.
(b) Delivery Attempts: The carrier will attempt delivery to the address provided during checkout. If no one is available to receive the package, a delivery attempt notice may be left, and you may need to arrange for re-delivery or pickup based on the carrier's instructions.
(c) Lost or Delayed Shipments: In the rare event that a shipment is lost or significantly delayed, please contact our customer support team at info@custompartywear.com. We will work with the carrier to investigate the issue and resolve it to the best of our ability.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays, misdeliveries, or additional costs incurred due to inaccurate or incomplete shipping information provided by the customer. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@custompartywear.com
